Automated Social Media Marketing for Northern Air Solutions
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CLIENT
Harrison & Cole LLP
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TIMELINE
1 Week
Overview
Harrison & Cole LLP faced challenges in managing high call volumes, missed inquiries, and inefficient scheduling. To address this, we built a custom AI receptionist that answers calls 24/7, books consultations directly into their calendar, and follows up with clients through personalized messages.
This solution streamlined their intake process, reduced missed opportunities, and gave their attorneys more time to focus on cases. By automating routine client interactions, Harrison & Cole improved responsiveness, strengthened client trust, and set a new standard for efficiency in legal services.
Overwhelmed by Missed Calls and Inefficient Intake
Harrison & Cole LLP relied on traditional reception workflows, where missed calls often meant lost clients. Staff were tied up with routine scheduling and follow-ups, leaving little time for high-value legal work. The firm struggled to ensure every inquiry was answered professionally, appointments were booked seamlessly, and clients received timely follow-ups, without overextending their team or hiring additional staff.
How can a growing law firm ensure every client call is answered, consultations are booked instantly, and follow-ups never slip through the cracks without adding extra staff?
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SOLUTIONS
Seamless AI Receptionist Integration for Law Firms
Solution Content
We customized Harrison & Cole LLP’s receptionist system with:
A 24/7 AI-powered call answering and intake solution.
Smart scheduling that instantly books client consultations.
Automated follow-ups to ensure no lead is left behind.
Secure integration with existing calendars and case management tools.
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RESULTS
Stronger Client Connections, Higher Case Wins
With their new AI receptionist system, Harrison & Cole LLP achieved faster response times, secured more client consultations, and built lasting trust driving both higher-value cases and increased firm efficiency.
65%
Increase in ROI
82%
Increase in qualified leads
2.5x
Client Retention
