Automated Social Media Marketing for Northern Air Solutions
Overview
FlowRight Plumbing was struggling to keep up with quote requests. Customers often texted in asking for a price, but quotes took hours — sometimes days — to prepare. By the time the customer got their estimate, a competitor had already won the job. They needed a faster, more consistent system to capture inquiries, send proposals instantly, and ensure every lead was followed up until it converted.
Slow Quotes, Lost Jobs
Quote requests were coming in via text and phone calls, but staff couldn’t respond fast enough.
Many customers went with the first plumber who replied.
Follow-ups were inconsistent, leading to lost opportunities.
How can FlowRight Plumbing respond instantly to quote requests and keep following up until the job is won — without adding more admin work?
/
SOLUTIONS
Instant Proposal & Contract Automation
We built an automation that:
Captures incoming quote requests via text message.
Instantly generates a branded proposal with pricing and terms.
Sends the proposal back to the customer within seconds.
Triggers automated follow-ups (SMS/email) every few days until the customer accepts or declines.
Sends an e-contract with e-signature when the job is approved.
/
RESULTS
Faster Quotes, More Jobs Won
90% faster quote response times (seconds instead of hours/days).
2x more jobs booked compared to before.
25+ hours saved monthly from manual quoting and follow-ups.
Improved reputation for speed, professionalism, and reliability.
90%
Faster quote response times
2x
More jobs booked
25+
Hours saved monthly
